Rating of the best courier services in Yekaterinburg in 2020

Today, more and more people prefer courier services. More than 40% of the residents of the city of Yekaterinburg do not want to stand in line at the post office for a long time to wait for their goods, since it is much more convenient to get them in person, without leaving their homes. Residents of the city of Yekaterinburg, like most of the population of Russia, value comfort and have already appreciated the convenience of delivery services. In this article, we'll talk about the best courier services.

Criterias of choice

When choosing a reliable courier service, it is important to consider the following criteria:

• Customer service quality;
• Deadlines;
• Provision of additional services;
• Speed ​​of order execution;
• Geography of service provision;
• Rates;
• Availability of promotions and discounts;
• Financial stability;
• Professionalism of employees.

Speaking about the first criterion, we can say that a modern courier service should strive for impeccable quality, thereby attracting more and more customers, since the number of competitors in the service provision market is constantly growing.

The politeness and professionalism of employees are essential qualities that affect the level of customer service.

When choosing a courier service, pay attention to how employees are able to conduct a dialogue with a client, whether they are able to communicate politely with them, how accessible and understandable they provide advice and whether they can promptly answer all questions of interest.

In addition, pay attention to such points as:

• SMS notification about order delivery status;
• Do they make concessions if there is a need to change the delivery time or arrange for its forwarding;
• Specify the timing of the return of goods and funds;
• Do they provide storage services, terms and payment for the service.

Modern courier services are working to maximize the geography of providing their own services. There are such services that provide services exclusively in the regions of Russia or work only in large cities, so check this criterion too if you need to send goods outside the Russian Federation. It is also worth considering the fact that geography affects the speed of execution. As a rule, the minimum period is one day, and for longer distances, the transit period must also be added.

Courier service tariffs may include hidden charges, which may include services for storing goods in a warehouse, order picking, receiving funds, returning goods, notification costs by phone or e-mail of the customer, costs in case of cancellation of delivery on the initiative customer, as well as the cost of cash services.

It's good when a client can create a personal account and track the status of his order and apply online regarding the execution of the order. Even with a high-quality service, various situations may arise that need to be quickly resolved. Delivery services must have clear delivery rules.Its rules, terms, time intervals, maximum weight, order dimensions, the possibility of partial redemption, fitting, payment methods - all this must be specified in the service agreement. When signing a document, carefully read its main provisions in order to avoid unpleasant situations.

The financial stability of a company that provides services speaks of its status and principles of work. If the company strictly adheres to all the terms of the contract, the delays in terms are of a short-term nature and are not systematic, but happen only occasionally and are associated exclusively with technical problems, then such a courier service may deserve attention and long-term cooperation with it is possible. When choosing a company for cooperation, you can test delivery services. To do this, it will be enough to place an order in two or three potential applicant companies and evaluate the work.

The best courier services of the city of Yekaterinburg

"DIMEX"

The company is engaged in international transportation, provides cargo transportation services, quickly and reliably delivers correspondence and cargo.

Located at:

Russia, Yekaterinburg, st. Periwinkle, 16

☎ +7 (343) 381‒78‒13

☎ +7 (343) 381‒78‒14

☎+7 (343) 381‒78‒15

☎ +7 (343) 381‒78‒16

Website: info@eburg.dimex.ws

Opening hours: daily, except Sunday.

Opening hours: Monday through Friday from 9.00 to 18.00 hours, Saturday from 9.00 to 16.00 hours.

• The speed and quality of the services provided;
• Provides services for the delivery of valuable cargo (documents) anywhere in the world;
• Fast delivery of documents, flowers and gifts around the city (within three to five hours);
• Possible formats: from hand to hand, door-door, door-warehouse;
• Priority delivery works;
• The service is provided outside business hours;
• Call forwarding service is active;
• You can order the service again;
• Delivery acknowledgment is provided;
• The goods are sent with a declared value;
• Reliable packaging at the request of the client;
• A control system is in place to track the order;
• Responsible and polite couriers;
• Convenient working hours of the service;
• Timely submission of accounting documents;
• You can arrange the transportation of groupage cargo, as well as advertising materials, offers and publications for the city's enterprises;
• City courier delivery of various goods;
• Payment can be made through a bank or in cash.

• According to customer reviews, there are timing issues;
• Disputable situations arise.

Fox express

This service, operating in the city of Yekaterinburg, provides services for the delivery of valuable cargo, documents and goods of different groups. The principles of work are primarily based on the trust of customers, the implementation of safe and reliable transportation. The company's service is constantly improving, which makes ordering conditions more comfortable for customers. Prices for services are affordable, a system of bonuses and discounts has been developed. The couriers of the company are professionals in their field, they are accredited and are the face of the company.

Located at:

Russia, Yekaterinburg, st. Kuibysheva 44 / D

☎+7 (343) 344-8590

☎+7 (909) 007-0027

☎+7 (909) 000-5082

☎ a single contact center: 8 (800) 555-47-45

Mail: ekt@fox-express.ru

orlova@fox-express.ru

Website: https://fox-express.ru/about/

Working hours: Monday to Friday, weekend: Saturday, Sunday.

Working hours: from 9.00 to 18.00 hours.

• Efficiency;
• Quality;
• Convenience and time saving;
• Affordable rates;
• The ability to pay for the order online on the company's website;
• Convenient, understandable and informative site;
• Ability to track the route of the order;
• Delivery of documents all over the world, the average delivery time is two days;
• Average lead time for an order in the region - 1 day;
• The cost can be calculated using an online calculator;
• Availability of different tariffs for payment ("Standard", "Priority", "Express", "Super-Express", "Evening delivery");
• A special tariff “cash on delivery;
• You can arrange delivery with a return;
• Tracking delivery status by invoice number;
• Redirect presence;
• Individual approach to each client and loyal pricing policy;
• Online application to call a courier;
• Multifunctional "Personal Account";
• Preliminary agreement by phone and double SMS-informing.

• Additional services are provided for a fee.

CDEK

The service organizes fast, high-quality and reliable transportation of goods, and delivers not only to the capital of the Urals, but also over long distances. The company's postulates are reliability, efficiency, openness and diligence. The company has about 150 branches that successfully operate not only in the Russian Federation, but also in Kazakhstan. The couriers of the service fulfill their obligations within the agreed time frame, differ in tact and courtesy.

Located at:

Russia, Yekaterinburg, st. Weiner 51 B

☎ a single contact center 8‒800‒250‒04‒05

☎ +7 (343) 363‒03‒71
Website: www.cdek.ru, dek-parcel.rf

Working hours: daily, seven days a week

Opening hours: Monday to Friday from 10.00 to 20.00 hours, Saturday, Sunday from 10.00 to 17.00 hours.

• Carrying out air cargo transportation;
• Intercity transportation;
• Express delivery services;
• Delivery of goods in the city and region;
• Various payment methods (by card, cash, via bank and Internet);
• Round-the-clock help desk work;
• Convenient work schedule;
• The ability to agree on the date and delivery address, as well as make adjustments by vibeer, watzap or via social networks;
• Convenient to track the goods;
• Personal account;
• A wide network of partners of the company;
• The ability to purchase and deliver goods from the United States;
• Online calculator;
• Availability of discounts, bonuses;
• The possibility of issuing additional services from the company (processing an additional place of order, renting a courier, services for packing an order, a second trip);
• Courier waiting time - more than 15 minutes;
• Services for storage of goods in a warehouse, transportation of oversized and dangerous goods, insurance;
• SMS notification, "Climb to the floor" service;
• Possibility of registration of the "Call" service for online stores;
• Scanning documents if necessary;
• Thanks to the well-coordinated work of logistics specialists, the service was able to achieve a high delivery speed;
• Several ways of communication with the operator have been developed: you can call, write or come to the office of the company;
• International delivery of goods with escort at customs;
• Economical transportation if efficiency is not a priority.

• Not found.

PONY EXPRESS

If you value time, accuracy and reliability, then by all means use the services of this company. Experts will calculate the cost, and couriers will deliver the order promptly and guaranteed.

Located at:

Express Center Russia, Yekaterinburg, st. Siberian tract, 12, building 8, entrance 7,

Visa center st. Gogol 15 "A".

☎+7 343 310-01-31

☎ 7 800 250-49-06

Opening hours: daily, except Saturday and Sunday

Working hours: from 9.00 to 18.00 hours.

• Fast delivery guarantee;
• Well-coordinated work of logisticians;
• Professionalism of the company's employees;
• Delivery is strictly on time;
• Cash and non-cash payments;
• Express and economy delivery;
• Organization of international transport;
• Transportation of heavy, oversized and dangerous goods;
• Transportation of valuable cargo, documents;
• SMS notifications;
• Delivery from hand to hand;
• Product packaging;
• Shipping with a declared value;
• Provision of services for the receipt and delivery of documents for inventory;
• Assistance in customs clearance, preparation of the required package of documents;
• Delivery of groupage cargo (by air, sea or air);
• Providing an additional package of services for the transportation of groupage cargo (transportation (unloading) in Russia, temporary storage of goods in the Russian Federation and Europe, transportation of temperature and dangerous goods (on request), return of accompanying documents;
• Delivery of goods for online stores (fulfillment of a complex of services for online stores, which includes the process of processing an order after placing it and before receiving it by the client).

• Not detected.

"YOUR COURIER"

A modern person values ​​time, so he often turns to companies that provide delivery services. This company is a reliable assistant when a person needs to send documents, valuables, gifts to loved ones or goods for himself personally. Be sure to contact the couriers of the company and you will definitely be satisfied.

Located at:

Russia, Yekaterinburg, st. Kuibyshev, 38.108.

☎+7 343 271-72-72

Opening hours: from Monday to Saturday, Sunday - day off.

Working hours: from 10.00 to 20.00 hours, on Saturday - 10.00 to 15.00 hours.

• Speed ​​and reliability;
• Urgent and express delivery;
• Selection, purchase of flowers and goods, their delivery;
• Services for online stores;
• Reception of cash on delivery;
• You can try on the product;
• Return and exchange of goods is possible;
• Transportation of oversized and heavy cargo;
• Responsible storage;
• Scanning documents;
• Efficiency;
• Affordable prices;
• Works in all districts of Yekaterinburg;
• Provision of additional services (calling recipients, fitting, insurance, exchange and return of goods, SMS informing, courier rent, waiting, remote area, going up the floor, packaging).

• Not detected.

"TS - Express"

The service was founded in Yekaterinburg in 2008, has successfully developed and today has become the most stable company. It is engaged in express delivery of mail, documents and goods.

Located at:

Russia, Yekaterinburg, st. Stepan Razin, 109 / office. 21

☎ + 7 (343) 221-32-79 (multichannel)

☎+7 (953) 057-06-73

☎+7 (982) 666-70-60

☎+7 (952) 135-64-31

E-mail ekat@tse66.ru

• Urgent express delivery;
• Average time is one day;
• Wide network of agents;
• Transportation of goods and cargo to more than 3000 cities across the Russian Federation;
• Affordable cost;
• Experts select the optimal and most profitable delivery plan;
• The ability to track invoices on the company's website;
• Transportation of biosamples and medical products;
• Sale of special thermal containers;
• Delivery of goods to the Northern regions of the Russian Federation;
• The service provides a guarantee for quality control and transportation times;
• You can create a personal account on the company's website;
• Professionalism and courtesy of couriers.

• Not detected.

"OOO Premium-Express"

The company provides courier delivery services. Over the years, she has managed to build a good client base, which numbers more than 2,000 clients. The principles of work are quality and seriousness. It is engaged in the delivery of goods and securities across the territory of the Russian Federation and, in particular, the city of Yekaterinburg. The company employs competent specialists, thanks to whom it works successfully, providing maximum comfort to its customers.

Located at:

Russia, Yekaterinburg, Siberian tract, 8/14

☎ (343) 345-16-83

☎ (343) 253-24-83

WhatsApp +79676396683

e-mail: info@premium-express.ru

Opening hours: every day except Saturday and Sunday

Working hours: from 9.00 to 18.00 hours.

• Delivery of correspondence and cargo across Russia and the CIS countries;
• Deadlines;
• Express delivery;
• Customized logistics solutions;
• Delivery time in the city - three hours;
• Delivery outside working hours;
• Delivery confirmation;
• SMS notification;
• Providing the original delivery slip;
• Provision of services to online stores;
• The company's experts have developed special delivery terms to certain Russian cities (Tyumen, Chelyabinsk, Perm).

• Not detected.

Major express

Major Express is a company that provides services for express delivery of correspondence and cargo to anywhere in the world. The level of services provided is always at a high level. Couriers fulfill orders in a short time, the pricing policy is flexible and affordable, maximum openness and customer focus. The company's specialists are constantly researching the needs of the express delivery market and offer their customers optimal, interesting and correct solutions.

Located at:

Yekaterinburg, st. Zwillinga 4, office 100, st. Machine builders, 19

☎ +7 (343) 384-07-27

☎ +7 (343) 384-07-27

Website: http://www.mobil-express.ur.ru/

info@mobil-express.ur.ru

Working hours: from 9.00 to 19.00 hours. Opening hours: daily, except Saturday and Sunday.

• Quality;
• Efficiency;
• Fragile goods packaging;
• Average delivery time is 1 business day;
• Cargo insurance;
• Organization of international transport;
• The ability to calculate the cost;
• Tracking your order.

• Not detected.

Conclusion

Advice! Choose among a large number of companies that provide delivery services only those that have been able to prove themselves on the positive side, have distinguished themselves for the impeccable quality of their work and are constantly working to improve the service.