Rating of the best tour operators in Moscow in 2020

Most people try to trust the travel professionals when planning their trip. For such services, the easiest way is to contact tour operators, who can fully organize the trip - from flights to medical insurance. But how to choose a tour operator that won't create trouble during your vacation. All details are discussed in detail in this article.

What to look for when choosing a tour operator

The popularity and reliability of travel companies is based not only on positive customer reviews, but also on a number of other important factors. It depends on them how safe and comfortable the trip will be.

Most of the unpleasant situations during the rest occur due to the fault of travel agencies: the appearance of additional fees, errors in paperwork, incorrect placement and much more. By giving preference to well-known agencies, the client will protect himself from all these problems and will just enjoy the vacation.

To determine which tour operator in Moscow in 2020 should be entrusted with your vacation, it is worth evaluating the following characteristics of companies.

Number of directions

You should pay attention to how many countries the tour operator organizes trips to its clients. Not only the variety of choice depends on this, but also the reliability of the company.

If the operator works with a large number of directions, then the risk of disruption to the operation of the system in the event of emergency situations or a crisis is significantly reduced.

Each popular company tries to expand the number of partner countries every year, as this guarantees an influx of both old and new customers, which helps to stand out from competitors.

Having our own host companies

It is important that the selected tour operator has personal travel companies abroad in those countries to which trips are organized. They are the ones who book hotel rooms, pay for the transportation of clients from the airport and provide cultural recreation (excursions and entertainment).

The presence of such companies creates comfort and reliability while traveling. This means that the client is guaranteed a transfer and the solution of any emerging issues during the entire stay. This is especially important for those people who first find themselves in a completely unfamiliar country.

Cooperation with airlines

An agreement with airlines is one of the most important criteria for choosing a tour operator. The rating and reliability of the company depends on the number of such collaborations. The price of the vouchers provided, in particular, depends on this parameter.

If a travel agency interacts with carriers, then they book a certain number of seats on planes, and in some cases, a dedicated charter flight. All this affects the ability to choose a convenient flight option at fairly low prices.

Reliability of insurance companies

During travel, sometimes force majeure circumstances arise, for example, the impossibility of checking into a hotel or cancellation of the return flight. All this not only spoils the vacation, but also significantly hits the budget. That is why tour operators work with insurance companies that are obliged to compensate for the damage.

Other parameters

An important parameter is its financial support. The larger and more reliable the company, the more guarantees that the client will receive money in the event of an emergency situation or when a travel agency goes bankrupt.

Insurance company ratings are usually based on expert estimates. This indicator consists of the letters A, B, C ... and the +/- signs. For example, a company with an A ++ rating has a high degree of reliability, while a C- rating has a very low degree of reliability.

Of course, this is not the whole list of indicators that affect the assessment of a particular tour operator. However, these and other characteristics are difficult to find in the public domain. Therefore, it is best to trust those travel companies that have already earned a reputation as responsible travel agencies.

List of popular tour operators in Moscow

This rating of the best Moscow tour operators in 2020 provides basic information about popular and reliable companies that have long established themselves in the travel services market and have received a large number of positive reviews from customers.

Choosing any of the presented companies, you can be sure that the trip will go well and everything will be organized at a high level. You just need to decide on the direction and find out which travel agency organizes holidays in this country.

9th place. Mouzenidis Travel

For a long time this company was engaged only in trips to Greece. For 23 years of work, she has shown a high level of organization of trips to the best beaches of the Greek coast. Since 2016, the agency has begun to expand the number of directions. Among them appeared Bulgaria, Hungary, Italy, Georgia and Armenia.

The company offers tours for all occasions - from sightseeing trips to honeymoon travel arrangements.

• it is possible to purchase gift certificates;
• own host companies in countries;
• reliable insurance;
• has its own carrier and guaranteed seats with popular airlines.

• few directions.

8th place. Biblio Globus

This company deals with tours to 52 destinations of all kinds - excursion trips, cruises, outdoor activities. Clients consider travel arrangements from Moscow to Thailand to be one of the best among them. Biblio Globus has been in the tourism sector for about 20 years, during which it has always shown a high level of service provision.

• package tours for every taste;
• online booking;
• a wide range of directions;
• availability of our own flight programs;
• there are bonus programs;
• representative offices in Russia and abroad.

• not detected.

7th place. Anex Tour

The most popular areas of work of this travel agency are Spain and the Dominican Republic. The travel agency provides its services not only in Moscow, but also in 41 other cities of Russia. For more than 20 years of its existence, Anex Tour began to work with 30 countries. The tour operator will help you organize any trip, whether it be field seminars or a simple vacation on the coast.

• own airline;
• host companies in 10 countries;
• cooperation with airlines;
• there is an SMS-informing service about changes in the schedule.

• the mass media widely covered the case of the death of a tourist, whose vacation was organized by this travel agency. The situation damaged the company's reputation in the eyes of customers.

6th place. Intourist

The company was founded in 1929, which makes it the oldest travel agency in Russia.Since 2010, Intourist has been working in cooperation with a British tour operator, which has allowed the domestic tour operator to rise to a new level. The company works with 59 countries and provides a full range of travel services.

• reliable travel agency, time-tested;
• a wide range of travel destinations;
• affordable tourist packages.

• not.

5th place. Pegas Touristik

The most popular destinations for this travel agency are Turkey and Egypt. However, this does not prevent the company from providing quality tourist trips to 22 countries around the world.

• the presence of two own airlines;
• a large number of representative offices;
• high quality of service;
• a wide range of destinations.

• was excluded from the register in 2015.

4th place. Sunmar Tour

The firm became one of the first major firms to specialize in budget travel packages. But this did not affect the quality of the services provided - comfort and level of service remained above all. The tour operator provides the opportunity to visit 25 countries.

• the possibility of purchasing an inexpensive tour a few days before departure;
• there are partner hotels;
• Russian-speaking guides and hotel workers, there are translators;

• does not have.

3rd place. TEZ TOUR

This travel company appeared on the market in 1994 and since that time has become famous for the best service among Moscow travel agencies. The operator offers vouchers for any budget, and high-level specialists work in the company's offices. About 30 countries are open for TEZ TOUR customers, to which planes of partner companies are sent daily.

• full support during the trip;
• highly qualified employees;
• reliable cooperation with host countries;
• there is an online booking system;
• work with the largest air carriers;
• popular partner hotels;
• own charters;
• work without intermediaries.

• not detected.

2nd place. TUI

Tour operator TUI started working in Russia more than 10 years ago. It is part of a large tourism holding, which is the largest tourism company in the world.

With his arrival on the tourist market, it became possible to travel to Western European countries, staying in the best hotels at a reasonable price. The company checks the quality of its services with the help of "mystery shoppers".

TUI offers a wide range of destinations and vacations for all tastes: active, wellness, for two, family, etc.

• reliable intermediary in the host country;
• known all over the world;
• there is the possibility of online booking;
• agreements with air carriers;
• a large number of directions;
• the possibility of purchasing gift certificates;
• reliable insurance.

• does not have.

1 place. Coral Travel

The company has been providing travel services for about 25 years. Coral Travel is a leading travel agency not only according to clients, but also according to experts. It is one of the largest companies on the market and has a large number of representative offices.

Among the proposed destinations are both the popular Southeast Asia and the unusual and unexplored South Africa. In total, the agency works in 28 directions.

Coral Travel offers several travel programs to choose from: family, economy class, elite and others. This allows you to organize a trip for any interest and for any budget.

• we have our own host companies;
• a large selection of directions;
• branches not only in Russia, but also in the CIS countries;
• reliable insurance;
• individual agreements with hotels;
• there is an agreement with airlines.

• not identified.

When planning a vacation, you should give preference only to trusted travel agencies, which guarantee not only the high quality of the services provided in a foreign country, but are also financially reliable. When choosing a voucher, you do not need to pay attention only to the cost of the tour, but also to the company that provides it.Sometimes too low prices hide bad service and agency dishonesty.

Among the companies represented, almost every one offers a large selection of budget travel packages with a choice of individual options. This allows you to get an unforgettable trip from a well-known company at an attractive cost.