Rating of the best tour operators in Yekaterinburg in 2020

Customer care, which is an important component of the success of any travel agency, provides for the distribution of a high quality product in the field of tourism and recreation. A reliable tour operator becomes the first assistant in this matter. How to choose one in Yekaterinburg, this article will help you figure it out.

Tour operator selection criteria

When choosing a company for long-term and fruitful cooperation, it is important for the travel agency and the client to decide on the following points:

• experience of a tour operator in the tourism business;
• the level of service provided by him: work in the interests of the client, taking into account his wishes, anticipating his desires, the ability to contact him on the Internet around the clock;
• a list of countries offered to the attention of a potential traveler: specialization in the European direction, proposals for Asian countries or a wide range of options in different parts of the world;
• flexible pricing policy of a company offering a tourist product, the availability of promotions and discounts, lucrative offers for the accrual of bonuses, conditions for the provision of hot tours.

In order not to be mistaken in choosing a tour operator, all these factors should be taken into account in aggregate, which was done when compiling the rating of Yekaterinburg companies.

Rating of the best tour operators in Yekaterinburg

Evroport

The travel operator entered the travel business 15 years ago. At the moment the firm is represented by offices in Yekaterinburg, Tyumen, Krasnodar, Samara, N. Novgorod, Perm, Kazan, Rostov-on-Don, Moscow, Chelyabinsk, St. Petersburg, as well as outside the country - in Prague. The company is a subsidiary of Ural Airlines, and therefore its activities are based primarily on the implementation of regular flights of the above airline both abroad and within the Russian Federation. The main directions of movement are Russia, Czech Republic, France, as well as more than 40 countries of the world. As a classic travel operator, Evroport does not work with tourists directly and does not create its own product promotion network, but cooperates with travel companies that are engaged in attracting customers. Agents who have entered into an agreement with Europort create a personal account through which applications for reservations in a particular hotel or hotel are accepted online via the Internet. The firm provides assistance related to the transfer of documents for obtaining a visa to enter European countries.

An innovation in working with travel agencies from June 2020 is a new system for calculating commissions: so the size of the base commission for tours is 10%, then the size of the commission may increase subject to certain conditions (sales plans).

• wide opportunities for choosing countries and hotels (European direction, exotic tours, Asian countries, domestic spaces);
• stimulating bonus system for agents;
• blocks of seats (the possibility of their expansion) on the flights of Czech Airlines, Ural Airlines;
• the presence of its own host organization in Czech Prague.

• no critical ones were found.

Sea Travel (More Travel)

The Yekaterinburg tour operator specializing in international and domestic tourism has been counting its history in the tourism business since 2005. Its main office is located in Yekaterinburg and is located at K. Marks street, 20a, office. 201. It has branches in various parts of Russia: Rostov-on-Don, Krasnodar, Chelyabinsk, Tyumen, Perm. Departures to destinations (over 30 countries) are made both on regular and charter flights. The company develops exclusive tours for its clients:

• Israel - in addition to living at the Dead Sea, includes a tour of Jerusalem and Bethlehem, a doctor's consultation and a medical procedure of your choice;
• Montenegro and Croatia - 6 excursion programs, including trips to Bosnia, Serbia, Albania; combined tour: a week of excursions and a week in a hotel on the seaside;
• Prague for children - with visits to institutions that are of interest to any child: the zoo, Dino Park, the Kingdom of Railways, the mirror maze, museums (toys, marionettes, chocolate, ghosts and legends), etc .;
• Ural sanatoriums with treatment (options are provided containing promotional conditions for pensioners, mothers with children and other categories of citizens).

• a wide variety of offered leisure options in various countries abroad, as well as on domestic territory;
• availability of vouchers with promotional offers.

• significant were not found.

Coral Travel

More than 20 years in the international tourism market have made it possible for a company to create a tourism product of decent quality: excursions, corporate and sports events, exotic tours. Departures are organized from 44 Russian cities, including Yekaterinburg. Destinations are 34 countries located in different parts of the world: Europe, Asia, Africa, America. Its own network of travel agencies operating under the Coral Travel franchise has been widely developed. There are 909 offices of the company in the Russian Federation.

Discounts are available for early bookings. Clients of the company can become participants in promotions. For clients, the sale of gift cards is provided, which can become a good reward for work, a solution during an advertising campaign or a gift for a significant event.

• a wide range of countries for organizing recreation and treatment;
• promotional offers.

• no critical ones were identified.

Anex Tour

The company with twenty years of experience is a leading travel operator in the Russian market. Through a charter program covering more than 30 cities in Russia, Kazakhstan, Ukraine, it is possible to depart from Yekaterinburg, Novosibirsk, Vladivostok, Murmansk, Moscow, St. Petersburg, Rostov-on-Don and other cities of the European and Asian part of the Russian Federation, as well as Kiev, Kharkov , Astana. It is possible to spend a vacation with Anex Tour in 28 countries:

• for lovers of exoticism the Dominican Republic will be to their liking,
• for those who dream of a warm sea, unique subtropical nature, picturesque mountain peaks, Abkhazia can be a good option;
• a mixture of cultures (Asian, Turkish, European), gastronomic masterpieces, Caucasian hospitality and oriental bazaars, a beach vacation on the Caspian Sea will be presented to the traveler by Azerbaijan;
• for lovers of classics and comfort, Austria with its huge number of natural and cultural attractions, thermal resorts and the Alps will be the best choice.

In addition to tour operator activity, Anex Tour is working on the development of a network of travel agencies for the franchise of the brand.

• successful activity in the market for the provision of tourist services;
• a considerable list of proposals for organizing a vacation of any length.

• not significant.

Russian Express (R-Express)

The holding, established in the mid-90s, covers key Russian cities and offers trips to almost fifty countries located in various parts of the world.

On the company's website you can find information about popular hotels and their prices, hot tours. Tourists are given the opportunity to select a suitable offer and decide on a payment method. Information for agencies has been posted: terms of cooperation, bonus program, archive of webinars has been created.
As additional services, the tour operator offers tourists insurance programs, assistance in obtaining visas.

• reliability, stability, significant experience in the tourism business;
• a wide range of proposals in various areas.

• significant were not found.

Spectrum

The tour operator has been successfully operating in the tourism market for almost three decades. Air transportation is carried out on a regular basis to the countries of Europe (Austria, Bulgaria, Greece, Turkey, Cyprus, Portugal, etc.), Asia (Vietnam, China, Indonesia, Korea, Malaysia, Philippines, Thailand, Japan, etc.). The Caribbean (Brazil, Mexico, Cuba, Dominican Republic, Jamaica), the countries of the Indian Ocean and the Middle East (Egypt, Maldives, UAE, Seychelles, Mauritius, Sri Lanka, Jordan, Israel) are available to the traveler. Rest is offered in neighboring countries (Abkhazia, Georgia, Armenia, Azerbaijan, Uzbekistan), in the territory of the Russian Federation (Sochi, Krasnaya Polyana, Crimean peninsula). Attention is paid to the organization of recreation for children (Turkey, Bulgaria, Sochi, Moscow region).

The operator's service includes the organization of educational tours:

• internship, work: Malta, Mauritius;
• language training: Great Britain, Ireland, Spain, Canada, Cyprus, Malta, France, Czech Republic;
• secondary education: Great Britain, Switzerland, Canada, USA;
• higher education: Great Britain, Canada, Ireland, Malta, Malaysia, Netherlands, USA.

• a wide range of services provided: rest of various types according to individual taste preferences, treatment, training, internship;
• significant experience in the field of tourism business;
• availability of promotional offers, discounts.

• no critical ones were noted.

TUI

The company is a part of a large international tourism holding TUI Group. Russian TUI was founded 20 years ago. Since then, he has been providing services for organizing various types of recreation: at sea, sightseeing, skiing, on the lakes, with treatment, city tour, individual. Together with TUI, the tourist will be able to touch the original culture and traditions of the countries of Asia and Africa, enjoy the luxury of Seychelles and Mauritius, plunge into European comfort and service, and get to know the innermost corners of their Fatherland.
The company offers discounts, promotions are initiated, additional services:

• Foxford online school courses for students in grades 3-11;
• express service at the airport;
• booking seats on the plane with increased legroom;
• packages of privileges in Turkey (Birthday, Honeymoon, etc.); Gift certificates.

• service of the European level;
• availability of additional services;
• experience, reliability.

• no critical ones were identified.

Pegas Touristik

One of the leaders of the domestic market of international tourism, has been operating for a quarter of a century. The airports of 45 Russian cities, the implementation of travel to European, Asian and American countries, the organization of individual, group, sports, corporate, VIP tours are at the service of potential customers. The hit of sales of summer 2020 are trips to Turkey to various resorts, Sochi, the coast of the Crimean peninsula.

• work with leading Russian airlines, a wider choice of departure locations;
• vouchers to the best hotels and prestigious resorts;
• round-the-clock daily order of tickets and booking of tours.

• no critical ones.

Biblio Globus

For a quarter of a century, the company has been working in the field of the tourism business, allowing travelers to get acquainted with distant and close countries, as well as the expanses of their native country. The leading areas of its activities include Russia, Turkey, Bulgaria, Cyprus, Greece, Montenegro, and in addition to those listed, there are fifty more countries located in the eastern and western hemispheres. For tourists there are various opportunities for spending summer holidays, depending on individual preferences: on the picturesque island of Rhodes, which is washed by the Mediterranean and Aegean seas, windsurfers will appreciate the Aegean waves, and the Mediterranean sandy beach - for those who prefer calmness and meditation, while in sunny Bulgaria with the warm Black Sea would be nice to have a rest with children.

• a variety of offers: excursion, beach, combined in different countries of Europe, Asia, Africa, America;
• considerable work experience.

• no significant ones.

Intourist

The tour operator, which appeared on the tourist services market more than two decades ago, is focused on providing tours to foreign countries, as well as organizing domestic travel. Since vouchers to Turkey are very popular with Russian tourists, the company has prepared a number of special offers for the popular holiday destination. Intourist considers the vastness of Russia to be another promising area for development. A large country located in two parts of the world, in different natural zones and climatic zones, allows you to realize your vacation in different directions: beach, extreme tours, excursions, cruises.

Discounts are provided for early bookings at ski resorts 2020-2020. The following promotions are initiated: vacation at half price in the summer of 2020 in Greece, Turkey; free accommodation for a child when placing 2 adults in hotels in the Crimea, etc.

The company's website provides options for creating a tourist account, as well as searching and booking a tour. It is possible to purchase a gift card.

• great attention is paid to the organization of travel in Turkey and Russia, which are most in demand among the domestic consumer;
• cooperation with leading airlines providing regular and charter flights.

• some areas of recreation are underdeveloped.

For the convenience of the user, information about the countries in which travel services are provided by tour operators in Yekaterinburg is systematized in the table:

Country	Europort	Sea Travel	Coral Travel	Anex Tour	Russian express	Spectrum	TUI	Pegas Touristik	Biblio Globus	Intourist
Abkhazia		○	○		○		○		○	○
Austria	○	○	○	○	○					○
Azerbaijan	○	○		○	○	○		○
Andorra	○		○			○	○
Armenia	○	○			○			○
Belgium	○	○
Bulgaria	○	○		○	○		○
Great Britain	○				○	○	○
Hungary	○	○			○	○
Vietnam			○	○	○			○
Germany	○	○			○
Greece	○	○	○	○			○	○		○
Georgia	○	○	○	○	○	○	○	○
Dominican Republic			○			○		○
Israel	○	○	○	○	○	○	○
India	○		○	○	○		○	○
Indonesia	○		○	○		○		○
Jordan		○	○
Spain	○	○	○	○	○	○	○	○	○	○
Italy	○	○	○	○	○	○	○		○	○
Cyprus	○	○	○				○		○	○
China	○	○			○
Cuba			○					○
Mauritius	○		○			○
Malaysia	○				○	○
Maldives	○	○	○	○		○	○	○		○
Nepal	○				○
Netherlands	○	○		○	○
UAE	○	○	○	○	○	○	○	○	○	○
Oman	○	○
Poland	○
Portugal	○	○			○	○
Russia	○	○	○		○	○	○	○	○	○
Seychelles			○			○
Singapore	○	○	○			○
Slovenia	○	○				○
Thailand	○	○		○	○	○	○	○		○
Tanzania					○			○
Tunisia			○	○				○	○
Turkey		○	○	○	○		○	○	○	○
Philippines	○				○	○
Finland							○
France	○	○		○	○	○	○			○
Montenegro	○				○		○			○
Czech Republic	○	○		○	○	○	○		○	○
Switzerland	○	○			○
Sri Lanka	○		○	○	○	○			○	○

Summarizing

The key to a successful trip is the right choice of a tour operator. Within the framework of this article, a rating of the leading companies offering a tourist product in Yekaterinburg was compiled: it is based on factors such as work experience, a variety of offers, reviews of real customers. Below is the background information about the companies represented:

Tour operator name	Year of foundation	Website	Phone for agents
Evroport	2004	http://evroport.ru/	+7 (499) 608-89-95
More Travel	2005	http://www.moretravel.ru	+7 (343) 3-787-333
Coral Travel	1995	http://www.coral.ru	+7 (495) 232-32-21
Anex Tour	1996	http://www.anextour.com	+7 (499) 654-04-04
R-Express	1996	http://r-express.ru	+7 (495) 925-66-99
Spectrum	1991	http://www.spectrum.ru/	+7 (495) 995-89-99
TUI	2009	https://www.tui.ru	+7 (495­) 660-56-60
Pegas Touristik	1994	https://pegast.ru	+7 (495) 228-31-84
Biblio globus	1994	http://www.bgoperator.ru	+7 (495) 504-25-00
Intourist	1995	https://intourist.ru/	+7 (495) 933-55-77