Rating of the best transport companies in Moscow and St. Petersburg for 2020

Residents in Moscow and St. Petersburg often use the services of transport companies to deliver goods, parcels, orders from online stores, apartment and summer cottages. In large cities, there is a large selection of such institutions that are ready to do the job inexpensively and quickly. However, the quality is different, so not all are equally popular with the residents of these cities. We present the rating of proven, reliable transport companies of the two Russian capitals for 2020 with a description of the main advantages, features of work, tariffs and delivery times.

Criterias of choice

To remain satisfied with the quality, you should know how to choose a transport company, what to look for in order to avoid mistakes when choosing:

• experience;
• deadlines;
• prices;
• site availability;
• conditions of carriage;
• type of transport;
• warranty;
• registration and payment;
• reviews.

Experience. The enterprise with high reliability, having many years of experience in customer service, has a well-established system of work, the staff smoothly performs the common task, and provides documentary and consulting support. Small carriers, just starting out, may not be able to cope with the flow of orders, they do not always carry out transportation on time, properly fill out the documentation, and provide qualified advice to clients. Therefore, mainly large network branch organizations are in demand.

Deadlines. When registering transportation, the terms are indicated in the contract. A reliable company strictly adheres to them, making delivery on the agreed date. A less conscientious carrier may not be particularly punctual in this matter, which negatively affects its reputation and reviews. The timing depends on the work of the company's logistics department: drawing up a route, choosing a mode of transport, different contractors. It is advisable to clarify such questions before choosing a carrier.

Prices. Every day there are more proposals for the transportation of parcels, new companies are being created, existing ones are expanding. Therefore, the average cost of transportation is becoming more affordable. It should be borne in mind that the cost in Russia directly depends on the distance: from Moscow to Yaroslavl the price is much lower than to Vladivostok. You should not be afraid to overpay to a reliable company for a high level of service and quality of transportation, it is much better than paying a penny and getting a spoiled mood as a result due to failure to meet deadlines and quality, lack of carrier's warranty obligations, up to loss or damage to cargo.

Site availability. Any transport company that decides to provide transportation services seriously and for a long time, offers customers a website with a convenient functional interface:

• Feedback;
• company contacts;
• hotline telephone number;
• promotions, discounts;
• calculator with the function of calculating the cost of the order;
• the ability to pay and apply online;
• tracking function;
• reliable information about the terms of cooperation;
• fast clearance.

Mandatory section - Personal account, by registering which, the client gets access to the necessary information, can manage orders, monitor the movement of his parcel, leave feedback on the work of the carrier, contact the manager on any issue that arises. According to buyers, it is convenient to have a mobile version of the site for quick communication from a smartphone, in order to quickly find out how much the service costs, what categories of cargo are, which company is better to give preference to.

Delivery terms. For the successful delivery of goods within regions, across the country, between different countries, there is a list of requirements:

1. requirements for cargo - depending on the type of transportation: by road and air, requirements are imposed on dimensions, total weight and volume, for oversized, extra charges are applied to existing tariffs;
2. packaging requirements - materials that protect the shipped items from mechanical damage (fabric, polypropylene, cardboard, wood, metal, plastic), type depending on the size and weight of the parcel (bag, box, box, wooden crate, metal frame);
3. schedules and terms - depend on the route, distance and geography of transportation (regional, intercity, international), type of delivery (to the company's terminal, at the customer's address);
4. payment terms - for the convenience of consumers, the best companies use different forms (cash, non-cash) and payment terms (upon delivery, transportation or receipt), oversized and oversized cargo, urgent orders.

Types of transport. The speed and cost of transportation depends on the type of transport used: air, water, rail, land (passenger and cargo taxis, refrigerators). The best firms can offer low-cost transport services by lowering tariffs with their own fleet.

Warranty. In the Moscow and Leningrad regions there is an extensive list of carriers, parcels are delivered by air, by rail, by water, by road. The consumer wants to receive guarantees of safety and speed of transportation, transportation when moving. Documentary evidence of guarantees is offered by popular companies that have won the trust of customers over the years of impeccable work. If the carrier does not provide a guarantee, it is hardly advisable to use his work.

Registration and payment. The popularity of a transport organization depends on the convenience of placing and paying for the order. Large firms offer delivery to order online, by phone or in an online store when purchasing goods with subsequent transportation to the addressee.

Reviews. The popularity and relevance of the carrier is expressed in the responses of people who used its services. Among the comments on companies that perform poorly, the following are most often noted:

• confused time, client address due to manager's carelessness;
• inconsistency in the carrying capacity of the ordered vehicle;
• overestimation of the cost, which is different from that stated in the advertisement;
• longer than stated transportation;
• damage or loss of the package;
• long wait at the warehouse or at the office of the company during registration (issuance);
• the rudeness of the staff.

A large number of positive responses contributes to an increase in the rating of the carrier, more frequent customer calls.

Recommendations

When choosing the services of which transport organization it is better to use, it is appropriate to follow several important tips:

1. Pay less attention to advertising, focusing on the study of real objective reviews, the main characteristics of the work. It is better if these are scanned thank you letters, and not feedback forms on the official website, which can be easily written to order.
2. Call several companies, comparing the answers of employees: politeness, competence, willingness to help a client, the degree of detail in answering questions.
3. Pay attention to the professionalism of the manager, who must know all the nuances of transportation: a self-respecting company does not deal with amateurs, rude and unfriendly employees.
4. To study the website or find out from a telephone conversation with the manager information about the state of the vehicle fleet, the possibility of choosing a car that is suitable in terms of carrying capacity and technical condition. Representatives of a reputable carrier always provide detailed information about the vehicle at the request of the client.
5. Find out about the geography of the carrier: the greater the distance to the cities to which successful transportation is carried out, the more hard-to-reach areas and small villages in this list, the higher the qualifications of the personnel and the level of service.
6. Do not ignore the issue of the company's pricing policy, bonuses and promotions for regular customers, seasonal discounts and the conditions for obtaining them.
7. If possible, choose a carrier whose office and warehouse are within walking distance of each other to ensure more convenient registration or receipt of an order.
8. Negotiate in advance the delivery time, documented by the carrier, timely shipment, high-quality transportation, prompt delivery of the goods.

Rating of the best transport companies in Moscow and St. Petersburg

We offer an overview of popular carriers providing high-quality transport services that are affordable in 2020.

The best transport companies in Moscow and Moscow region

PEC

Address: 1st Vyazovsky pr-d, 4 bldg 19
☎+7 (495)-660-1111
Website: https://pecom.ru/

A well-known transport organization with a head office in the capital enjoys constant popularity due to the high-quality, fast execution of work on the transportation of parcels in Russia and Kazakhstan, well-developed logistic schemes, and the professional approach of employees. 3.5 million clients are served annually, from individuals to large manufacturing companies. The main area of ​​work is the delivery of groupage cargo by road and air.

The delivery area includes about one hundred thousand settlements, within a radius of up to 300 km from the nearest service office. Traffic monitoring is carried out by satellite, which ensures high tracking accuracy. Delivery from China has been established in recent years. A flexible system of tariffs is made up of cargo dimensions and transportation distance.

• speed (1-3 working days);
• high level of service;
• large coverage of settlements;
• friendly staff;
• informative site;
• convenient calculator;
• different payment options;
• satellite tracking;
• flexible pricing policy;
• insurance;
• many positive reviews.

• not identified.

BaikalService

Address: Elektrodnaya st., 11, building 9
☎+7 (495)-995-0809
Website: https://www.baikalsr.ru/

Network branch transport company, one of the best Moscow carriers. It covers more than 80 cities of our country, serves more than 50 thousand settlements in Russia, occupies a leading position in the CIS countries among analogues. Transportation is carried out by air and road transport at low prices. The vehicle fleet consists of trucks up to 20 tons.

Main directions of activity:

• hypermarket goods;
• groupage cargo;
• transportation in Russia;
• delivery to remote locations.

Popular additional services include:

• targeted delivery;
• Loading Unloading;
• transportation of documents;
• picking up cargo from the car;
• responsible warehouse storage;
• packaging;
• special conditions for servicing regular VIP clients.

Several services are available on the site: calculator, tracking, changing data, requesting documentation, making online payments. The company has a packaging materials store:

• carton boxes;
• tin container;
• corrugated board;
• air bubble film;
• ordinary film.

• 100% safety guarantee;
• delivery in the shortest possible time;
• high quality packaging material;
• discounts;
• favorable warehouse storage rates;
• extensive geography;
• air transportation;
• a large selection of additional works;
• convenient services on the site.

• deadlines are not always met.

GTD

Address: Novoryazanskoe sh., 6
☎+7 (495)-108-1770
Website: https://moscow.gtdel.com/

A large branch network for the delivery of parcels and goods, constantly expanding the range of services, service opportunities for more comfortable customer service in Russia and the CIS. Services are located:

1. on the site;
2. in your personal account;
3. in the mobile application.

Clients are offered:

• order table;
• Express delivery;
• C.O.D;
• customs clearance.

The carrier also offers packaging, storage, insurance of parcels.
In your personal account, you can calculate the cost, track the parcel, fill out an application, select the address of the representative office.

• low prices;
• a wide range of services;
• quality of service;
• experienced employees;
• provision of a loader, freight forwarder;
• online services;
• rich geography.

• not identified.

Auto-Trans

Address: 1st Magistralny blind alley, 5 bldg. 11
☎+7 (495)-150-1500
Website: https://cargo-avto.ru/

One of the proven metropolitan organizations responsible for a high-quality quick move to a new apartment, to a dacha, to an office with the provision of responsible loaders, furniture assembly and disassembly service. It is possible to transport pianos, oversized cargo in Moscow, the region and intercity transfers. If necessary, you can order the packaging of furniture for safe transportation. The terms of the contract are respected in full: time, place, cost, quality of work. Payment is accepted by cash, bank transfer and by card. You can pay for your order online on the website. The work schedule seven days a week around the clock allows you to contact the carrier at any convenient time. Delivery is carried out on the company's own transport, numbering 20 types of cars and special equipment:

• cargo and passenger gazelles;
• heel;
• trucks 10 t, 20 t;
• cars with hydraulic lifts, low boards, carts.

The use of such transport allows any transportation to be carried out quickly, without unnecessary effort, and safe for the contents. On the site, you can choose any car based on the requirements for the transported content. Car pick-up time is up to 30 minutes. If it is difficult to determine the number of loaders or the type of machine, a free call to an evaluator is offered. Perpetual promotions are valid:

• coupon of 500 rubles for moving;
• 5% discount on recommendation;
• discount at favorable hours (from 4 pm to 7 am);
• 20% discount when ordering packaging;
• 15% discount on Sunday when ordering from 1950 rubles.

Promotions significantly increase interest in the carrier, making services more accessible.

• new cars;
• individual route;
• flexible pricing policy;
• experienced drivers;
• neat movers;
• round-the-clock operation;
• promotions and discounts.

• not identified.

GruzovichkoF

Address: 1st passage Perova fields, 9, building 2
☎+7 (495) — 324-6773
Website: https://msk.gruzovichkof.ru/

An organization performing a full range of cargo transportation:

• moving (apartment, country, office);
• transportation of bulky and oversized items;
• groupage cargo.

Additional services are popular among the population of the capital:

• garbage removal;
• tow truck;
• movers;
• rent of special equipment;
• packaging;
• cargo taxi.

The information on the site is conveniently and accessible, there is a table of prices depending on the type of transport and opening hours. The vehicle fleet includes more than 200 vehicles:

• gazelles;
• lawns;
• trucks;
• refrigerators;
• onboard vehicles;
• evacuators.

The company offers a wide range of promotions and discounts:

• 25% during happy hours (16.00-20.00);
• 30% on weekends;
• 30% on pre-order;
• 15% for newlyweds;
• 10% for retirees;
• 500 rubles for a dacha move;
• gazelle order + loader services as a gift.

This variety of bonus offers makes shipping more affordable and more popular with customers.

• safety;
• speed;
• responsibility;
• many additional services;
• disinfection of cars;
• round-the-clock schedule;
• contactless payment;
• transportation without restrictions;
• system of discounts and promotions.

• not identified.

The best transport companies in St. Petersburg and Leningrad region

Moving 812

Address: Kozhevennaya Lin., 34 A
☎+7(812)-309-9396
Website: https://pereezd812.ru/

The company with its own vehicle fleet of furniture vans of different carrying capacity provides high-quality moving services of any complexity in a short time at an affordable price. A team of highly qualified employees has the experience and the necessary skills in this area. For clients:

• apartment, office, suburban moving;
• piano transportation;
• rigging operations;
• assembly and disassembly of furniture;
• cargo handling;
• intercity trucking.

Any move has an unlimited 5% discount. Loaders quickly and carefully load, transport, if necessary, carefully disassemble and assemble at a new address. Payment is made by non-cash, cash, by cards for the actual time worked after the completion of the work. The site conveniently contains the necessary information about a professional move with expert advice, you can order a call back from the manager. In the company's online store, you can order any packaging material for furniture transportation.

• transfers of any complexity;
• convenient work schedule;
• competent control of the manager;
• quality of assembly, disassembly, transportation of furniture;
• responsible movers;
• round-the-clock help desk;
• high-quality packaging;
• specialized vans of different carrying capacity;
• own vehicle fleet;
• reasonable prices.

• not identified

BTK

Address: Voroshilov st., 2
☎+7 (812)-331-4580
Website: https://btk.spb.ru/

Reliable and proven "Bolshaya Transportnaya Kompaniya" provides a full range of services of guaranteed quality related to the delivery of goods in Russia and abroad. The carrier has its own fleet of vehicles ranging from 9 to 82 cubic meters:

• gazelle - 1.5 tons;
• ZIL - 3.5.10 t;
• Euro truck - 20 tons;
• low loader trawls;
• truck tractors;
• refrigerators.

Provides safe high-speed transportation of varying complexity, including oversized, heavy, long cargo:

• oversized transportation;
• rent of special equipment;
• intercity flights;
• international;
• cargo insurance;
• transportation of metal products;
• delivery of equipment;
• building materials.

Services are provided with a full package of accounting documents, if necessary, forwarding support is provided. Responsible employees will accept the order, carry out loading and unloading. For regular customers, a beneficial system of discounts. On the website, you can fill out an application, ask a question to a specialist, download a standard contract, calculate the distance and cost of delivery. All vehicles undergo timely maintenance, for long-term drivers, medical examinations are regularly carried out, there are the necessary permits. Prices depend on the class of the selected equipment, capacity, carrying capacity, physical condition, volume and weight of cargo, characteristics of temperature and humidity.

• delivery of any cargo;
• a large selection of cars, special equipment;
• security and safety guarantee;
• high speed of delivery;
• system of discounts;
• delivery across Russia and the CIS;
• convenient website interface;
• personal manager;
• round-the-clock tracking.

• high prices.

Road Lines

Address: Melnichnaya st., 18A
☎+7 (812) 448-9555
Website: http://roadlines.ru/

A popular in St. Petersburg carrier with an impeccable reputation carries out the transportation of goods in Russia and the CIS countries for a period of one to five days. The site with the function of calculating the cost, distance according to the specified parameters also has an information section on the services provided, prices for transportation of different directions, you can leave your feedback. The vehicle fleet includes vehicles with a carrying capacity of 1.5 to 20 tons from the best manufacturers: Mercedes, Volvo, Volkswagen, Ford, Isuzu, MAN, KAMAZ, GAZ, ZIL.
The main services of the transport company:

• transportation in Russia and the CIS;
• Express delivery;
• cargo insurance;
• groupage cargo;
• passing cargo;
• delivery by refrigerators.

The convenience of cooperation is due to:

1. control of delivery to the destination;
2. high-quality equipment;
3. responsible personnel.

• quality of service;
• rich choice of transport;
• a wide range of services;
• convenience of cooperation;
• functional site;
• experienced employees;
• responsibility;
• affordable prices;
• short terms of execution.

• not identified.

Prima

Address: Sofiyskaya str., 14, building 4B
☎+7 (812)-600-7370
Website: http://primaspb.ru/

A responsible transport company that provides quality services at reasonable prices with a guarantee of cargo safety. Delivery is carried out within the specified time frame, without damage or loss of content. The company has an informative website, where in one click you can get the necessary information on the types of services, a description of the transport, access to a calculation calculator, a price list, and order a call from a specialist. Additional services:

• movers;
• rent of special equipment;
• rigging equipment;
• quality packaging materials.

The collaboration algorithm is simple:

1. Application to the manager on the site.
2. Cost calculation and contract drafting.
3. Loading.
4. Tracking transportation.
5. Unloading.
6. Acceptance of work and payment.

• individual approach;
• full range of services;
• work without overloads and unloads;
• professional staff;
• strict adherence to deadlines;
• convenient site;
• insurance.

• sometimes wrinkled packaging.

Garant Logistics

Address: Zaozernaya st., 4A
☎+7 (812)-309-4757
Website: http://garant-logistika.ru/

A large carrier with many branches in St. Petersburg and Leningrad region in a short time at affordable prices will carry out:

• delivery in the region and country;
• picking up cargo;
• return of documents;
• insurance of parcels;
• provision of rigid packaging;
• cargo handling;
• delivery confirmation;
• storage in a warehouse;
• delivery of goods from hypermarkets;
• C.O.D.

Tasks related to the delivery, maintenance, storage of goods are carried out with high quality. The company employs attentive dispatchers, qualified managers, experienced logisticians, accurate and responsible loaders, which allows each client to enjoy cooperation.

• modern transport;
• convenient calculator;
• clear organization of the work process;
• extensive geography;
• inexpensive cost;
• security guarantee.

• does not always deliver on time.

Transport companies are becoming more and more in demand due to the increase in the number of purchases in online stores, apartment and summer cottages. Everyone decides the choice for himself, in the presented rating the most reliable carriers of Moscow and St. Petersburg for 2020 are indicated, their advantages and disadvantages are noted, the knowledge of which will make it possible to competently approach the choice.