Rating of the best courier services of Chelyabinsk in 2020

The modern pace of life, congestion at work and at home often confronts almost all of us with a lack of time. This was the impetus for the development of courier delivery services. Now we do not need to stand in queues for a parcel or to send a package of documents. The courier will arrive where and when needed, saving us our precious time. It is important to choose a decent delivery service, we will tell you about the best courier services in Chelyabinsk below.

How to choose a delivery service

Delivery services work with individuals, businesses, online stores and other customers. Depending on who you are (natural or legal person), you need to pay attention to different subtleties.

Individuals most often use the services of such services when ordering goods in online stores and when sending documents and small loads. In this case, you should pay attention to:

• service schedule.

Please carefully study the office hours and courier hours as they may vary. An advantage will be the ability to receive the service during non-working hours and weekends.

• conditions for sending goods.

Here you need to pay attention to the permissible dimensions and weight of the shipped cargo, the geography of delivery, the presence of packaging, etc.

• useful services.

This includes SMS notification, the ability to change the time and place of receiving the parcel, the ability to use courier services and the availability of self-pickup points (for online stores), time coordination.

• service cost.

Each company has its own tariffs and price list, which can often be found on the official website. Always clarify whether the cost of services is final, whether it includes VAT. Remember, additional services are always paid.

• Payment Methods.

It is very convenient if the parcel can be paid to the courier not only in cash, but also by card. Online payment using both bank cards and electronic money will not be superfluous.

Legal entities, when choosing courier services, in addition to all that has been said, should take into account the following points:

• delivery geography.

If your business is limited to one city or region, then you can opt for a local service. If the business goes outside the region, then it is already necessary to contact the regional services. With an even larger geography of business, you should use the services of federal delivery services that operate not only throughout the country, but throughout the world.

• deadlines.

Delivery times should be clearly marked and spelled out in official documents and on the service website.

• cargo insurance.

An important point when transporting valuable goods.

• Additional services.

These include extra-urgent delivery, outside working hours and weekends, assistance with paperwork, etc. The wider the range of services provided by the company, the more attractive it is for customers.

Having figured out the intricacies of choosing delivery services, we offer you a rating of the best courier services in Chelyabinsk for 2020.

The best courier services of Chelyabinsk

Boxberry

Phone: ☎ +7 800 222-80-00

Website: https://boxberry.ru

Boxberry started its activity in 2010.Initially, the company positioned itself as a delivery service that cooperates with online stores and other distance selling representatives around the world. The delivery is carried out from online stores in Russia, the USA, and Europe.

4 years later, in 2014, Boxberry began to serve private mail in Russia. Thus, the company is an alternative to regular mail and delivers letters and parcels to individuals.

There are 59 company offices in Chelyabinsk. Having studied customer reviews about their work, it is worth noting that the majority are satisfied with the work of the service. They emphasize speed, reasonable prices, safety of parcels. Only a small part of the people who used their services note some negative points: the lack of customer focus on the part of the employees of individual pick-up points, cases of delays in delivery, not all parcels are tracked.

• convenient and informative site;
• branches function in 442 cities of the country;
• carries out delivery from the USA and Europe;
• delivers orders from Avito, Yula, Masters Fair;
• prepares accompanying documents and customs clearance;
• insures all parcels and cargo;
• paperwork can be done online;
• tracking the parcel in your personal account;
• the site has an online calculator for calculating the cost of sending a parcel;
• convenient service "Safe Deal", which eliminates all risks when shopping remotely.

• in Chelyabinsk, no pick-up point provides courier delivery;
• 5 branches work only as points for issuing ready-made orders (29 Chicherina St.; 119 Kashirin Brothers St.; 13 Marchenko St.; 48 Mashinostroiteley St.; 66a Tsvillinga St.);
• not all branches are equipped with bank terminals;
• only 35 out of 59 branches work seven days a week;
• different working hours at all points of issue.

CDEK

Phone: ☎ +7 800 250-04-05

Website: https://www.cdek.ru

The history of CDEK began in 2000 in Novosibirsk. Since 2004, the service has begun delivering not only within the country, but also abroad. In 2006, a branch was opened in Chelyabinsk. By 2015, the company already had 323 offices, most of which were in Russian cities, as well as in China, Belarus, Kazakhstan and Kyrgyzstan. Currently, the geography of the company has become even wider: offices have been opened in Armenia, Latvia, Lithuania, the United Arab Emirates.

The company provides a wide range of services:

• express delivery throughout the country and around the world. Here you need to highlight express light for goods up to 29 kg and express heavy weight for goods from 30 kg;
• bringing from online stores;
• urgent delivery within major cities of the country: super-express (up to 30 kg) and blitz express (up to 5 kg);
• CDEK parcel for private shipments without weighing and measuring;
• an international service operating in over 200 countries;
• warehouse services (fulfillment);
• air transportation of goods.

There are 19 branches of the company in Chelyabinsk. They all work daily. After analyzing customer reviews about the work of this courier service, we highlighted its advantages and disadvantages.

• intuitive site;
• wide geography of work;
• in Chelyabinsk, all offices are equipped with fitting rooms;
• all offices of Chelyabinsk operate not only as pick-up points, but also accept parcels for dispatch;
• in all structural divisions in Chelyabinsk, payment is possible in cash, bank cards, as well as cash on delivery;
• online payment for services (by bank cards and electronic money) is possible on the site;
• daily work of points of issue;
• a courier service of this company operates in the city, an application for calling a courier can be left online.

• the terms do not always correspond to the stated ones;
• clients note the high cost of services;
• employees of individual offices are not always competent and polite with clients;
• late delivery of goods by courier service.

.NET distances

Address: st. Dovatora, 17a

Phone: ☎ +7 351 777-30-37, +7 351 223-20-23

Website: http://www.rasstoyanie.net

Work schedule: Mon-Fri: 09: 00-20: 00; Sat: 10: 00-16: 00; Sun: day off.

The company began its journey in 2006 as a cargo delivery service on the route Moscow-Chelyabinsk. Gradually developing, it began to carry out transportation of goods throughout the country and neighboring countries. The company currently provides the following services: delivery by road, rail and air transport, delivery for online stores, cargo transportation. We should also highlight the insurance of valuable cargo, the provision of additional packaging. The service also offers an additional service - cargo storage.

The service offers 4 tariff plans: Economy, Express, Distances. No, Standard, which differ in speed and, accordingly, the cost of the service.

In general, customers are satisfied with the work of this service, which is reflected in the merits of the company below.

• timely delivery;
• polite couriers;
• adequate cost of sending goods even over long distances;
• a convenient and understandable site where you can order a courier, track the parcel and calculate the cost of services.

• the company delivers goods only across the territory of the country and neighboring countries.

Dhl

Address: st. Tchaikovsky, 173, 1st floor

Phone: ☎ +7 351 799-52-22

Website: https://www.logistics.dhl.ru

Working hours: Mon-Fri: 09: 00-19: 00; Sat-Sun: day off.

DHL is a company with over 50 years of history. It was created in 1969 in the USA and has not lost its position in the express delivery industry since then. In 1984 the company opened a representative office in the USSR. Today, DHL deservedly bears the title of the world leader in express delivery and logistics.

In Russia, DHL Express has branches in 120 cities and serves over 6,000 settlements. The company's own vehicle fleet in Russia is represented by 950 vehicles.

DHL is engaged not only in the transportation of goods, but also in logistics. In this regard, it has a very wide range of services. The following types of delivery are carried out on the territory of Russia: express delivery (on the day of departure in the country and city), courier delivery of goods and documents to the cities of the country. Internationally, the company provides express delivery at a specific time and organizes the import of goods. Moreover, the company is a true expert in organizing e-commerce. She not only delivers from online stores, but also educates newcomers to e-commerce.

In addition, DHL offers its customers a wide range of additional services that make cooperation even more enjoyable. Basic additional services:

• increased responsibility for the safety of cargo and documents.
• GOGREEN Climate Neutral is a service for controlling carbon dioxide emissions during the transportation of goods. Used by companies looking to find environmentally friendly solutions.
• packaging. It is represented by various types of envelopes, boxes, as well as special packaging for valuable and fragile goods.
• acceptance or dispatch of cargo on Saturday.

In Chelyabinsk, there is one partner point of this company on Chaikovskogo Street. This item has restrictions on the dimensions and weight of the accepted cargo: no more than 70x70x50 cm and weighing up to 30 kg.

After analyzing and comparing information about the company and customer reviews about its work, we were able to highlight a number of advantages and disadvantages of the DHL delivery service.

• the company has a wide geography of work;
• a wide range of services;
• the ability to track up to 10 cargoes simultaneously;
• close cooperation with many online stores.

• payment in the Chelyabinsk office only in cash;
• the company is more focused on corporate clients;
• in the Chelyabinsk branch restrictions on the weight and dimensions of parcels accepted for dispatch;
• repeated cases of untimely delivery of parcels and documents were noted;
• cases of openly boorish behavior of couriers towards customers;
• high cost of services in comparison with competitors.

Dimex-Chelyabinsk

Address: st. Karl Liebknecht, 28

Phone: ☎ +7 351 261-36-26

Website: https://www.dimex.ws

Working hours: Mon-Fri: 09: 00-18: 00; Sat: 09: 00-16: 00; Sun: day off.

The history of the company began back in 1998 in Rostov. Since then, the company has grown into a large network not only in Russia, but in Kazakhstan, Kyrgyzstan, Moldova, Belarus, Ukraine, Abkhazia, Armenia, Estonia. The company delivers goods throughout the country, as well as abroad to more than 200 countries.

Dimex provides the following range of services:

• Express delivery;
• delivery for online stores;
• special delivery services at a specific time;
• delivery of groupage cargo.

Special services for bringing flowers and gifts should be singled out separately. In addition, the company offers its customers additional services: delivery outside office hours, change of address, handover, insurance of parcels and goods, etc.

• a wide range of services provided;
• large coverage of the territory in which the company operates;
• informative site;
• own equipment park;
• online courier order;
• online calculator for calculating the cost of services.

• on weekdays the service is open only until 18:00, on weekends until 16:00;
• deadlines are not always met, parcels arrive late;
• cases of unfair treatment of goods were noted: violation of the integrity of the package, dents and traces of impacts;
• some clients note the irresponsibility of employees, as well as their management in solving the existing problems.

Let's go 74

Address: st. 40th anniversary of Victory, 4

Phone: ☎ +7 951 777-74-28

Website: http://poedem74.ru

Working hours: Mon-Fri: 10: 00-20: 00; Sat-Sun: 12: 00-18: 00

Let's go 74 - a service that provides express delivery services within Chelyabinsk, the region and the whole country. The company transports documents, parcels, online orders and even food. Let's go 74 work with both private and legal entities. Delivery is carried out to 150 cities of the country.

Unfortunately, it was not possible to collect more information about this courier service. This is possibly due to the short duration of her work or to her lack of demand. Therefore, all the advantages reflect only the promises of the company on the official website. It was not possible to verify this or not due to the lack of feedback on her work.

• the company promised delivery within the city within an hour;
• delivery from stores is possible with payment acceptance;
• ordering a courier is carried out on the website by filling out a special application or by clicking on the "call a courier" button;
• payment for courier services can be made in various ways: directly to the courier in cash or by card, by bank transfer, by card or electronic money on the website;
• the cost of services is indicated on the website in the "Tariffs" section;
• the service works daily.

• there are no real reviews about the work of the courier service.

Almost every one of us used the services of a delivery service and a courier at least once in our life. Was this experience positive or negative, of course, first of all, depends on the delivery company itself: on the level of its organization, the competence of managers and the politeness of the couriers. But you should know, often the negative towards courier services is not justified. Incorrectly specified delivery address, inattention of the client when filling out mandatory forms and other seemingly trifles can lead to misunderstandings between the company and the client, and subsequently be reflected in negative reviews. Even though the customer is always right, remember that couriers are people too. And by mistake of one employee you shouldn't make a conclusion about the work of the service as a whole.