Rating of the best online sanitary ware stores in Moscow for 2020

Online stores are a great alternative to conventional retail outlets. Most people currently have neither the ability nor the desire to go shopping in search of the right product. Why waste your time and nerves if you can make purchases on the Internet in a comfortable environment and at a time convenient for you.

In this rating, we will consider the best online sanitary ware shops in the capital. However, before proceeding with their review, we will determine how to choose the right online store and not get hooked by scammers.

What to look for when choosing an online store

So that your money does not go in an unknown direction when shopping in online stores, and the purchased products please with their quality, it is necessary to pay attention to some points during the initial acquaintance with the Internet site, namely:

• the appearance of the site and its customer focus;

As soon as we open the website of the store, it is worth paying attention to its design. The more thoughtful it is, the more useful information is on the pages, the more confidence the store instills. One-day firms are unlikely to spend money on multi-page sites on paid hosting. An excellent indicator of reliability will be the openness of the site for customers: managers' phones should be placed so that they can be easily found, pop-up windows for online consultations will not be superfluous. However, it is worth paying attention to the speed of the consultant's response, the faster they answer you, the more the store is focused on working with a potential client. The presence of pages in social networks with up-to-date information for the store will not be superfluous, this is another confirmation of customer focus and desire to work with him. Another great opportunity for direct communication with customers is the messenger community. The presence of such a community allows you to verify the reality of the Internet site and communicate with its established clients.

• Contact Information;

Each site that respects its reputation has a section in which all contact information is indicated, including the name of the legal entity. person, TIN, legal and actual address, telephone, bank details, etc. The absence of this data may indicate violations of the law on the part of the online trading platform.

• domain age;

In a more understandable language - how long ago was the site registered with this name (domain). This information can be found using the online service "site analysis" in the "Server information" section, which will give all the information about this site, including its age. Having carried out such a small "investigation", you will find out how long your chosen online store has been providing its services. It is logical that if the Internet site is less than a year old, it makes no sense to talk about 100% reliability.

• Payment Methods;

First, you need to pay attention to the security and protection of confidential data.If before the domain name (site name) in the address bar there are the letters https (or a lock is drawn), then this site is protected, if http, then no, and should cause concern.

Secondly, when paying, you should be redirected to the payment system page of one of the well-known banks, whose details should be indicated in the information about the site. This development of events is the safest for the buyer. Sometimes online stores use Webmoney or Qiwi payment systems. In no case should you pay by transfer to a bank card of an individual. In most cases, this ends with a free loss of money and non-receipt of the ordered goods.

Thirdly, there should be several payment methods from which you can choose the most convenient for yourself. Among them should be non-cash and cash payments, online prepayment and upon receipt to the courier or at the point of export, using Internet wallets or from the personal account of a mobile phone. A store that provides its services only on a prepayment basis should arouse suspicion, especially if the money is transferred to an individual bank card. faces. Cash on delivery is also not very convenient and reliable.

• delivery;

Another important point, from which the final cost of the order may change. It is imperative to clarify the conditions of transportation. It is often free, but it depends on the purchase amount and the destination. A store that values ​​its reputation always indicates the terms of delivery, including its cost, in the order form.

• pick-up points;

It happens that it is convenient for customers to pick up their order themselves, so the managers of the online store must make sure that the pick-up points are located in the most profitable and convenient transport locations for the buyer.

• range;

As a result, when you are convinced of the reliability of the store, you can start shopping. A decent and respectful store will make the most convenient for the buyer a system of searching for goods, and will also give a full description of each of them, supported by clear photos. It is logical that online sites have a wider assortment than conventional stores. Therefore, a too narrow selection of products with minimum prices for it can and should raise suspicions.

• warranty obligations;

Immediately, we note that you should be interested in the guarantee not when the device has broken down, but when you just pick it up, whether from a courier or at a pick-up point. It is necessary to check the date on the warranty card, clarify the availability and location of the service center, the conditions for the examination in the case of poor-quality goods, the timing of repair or replacement. A few minutes spent and questions about warranty service can save you from buying a "gray" product.

• prices;

Many will say that it was worth mentioning the price in the first place, and in a sense they will be right. After all, it is the lower price that is the first criterion for consumers when choosing an online store. Of course, everyone wants to buy cheaper. But the low cost of goods is not a guarantor of the company's reliability, so this indicator was among the latter among us. Naturally, the prices on the Internet sites differ from the prices in ordinary retail outlets. This is due to the lack of the need to maintain a large staff of staff, pay rent for retail space, etc. But at the same time, online stores have other costs that should also pay off. Therefore, a difference in price within 20% can be considered normal. If the price is even lower, then it is more suspicious than attractive.

Another plus will be the availability of discounts or discount cards. All this is done to attract new customers and turn them into regular customers.

• reviews;

It will not be superfluous to read reviews about this store, but on condition that they are posted on independent sites, which will affect their objectivity.

Next, taking into account the above points, we will consider the most popular and demanded online plumbing stores in Moscow.

Best online plumbing stores in Moscow

Сleansan.ru

Address: st.Krasnodarskaya, 65/18, building 1

Phone: ☎ 8 800 222-36-79 (multichannel), +7 905 509-73-45 (messengers)

Website: https://cleansan.ru

Working hours (online consultation and delivery): Mon-Fri from 09:00 to 21:00, Sat-Sun from 10:00 to 17:00.

The Сleansan.ru company has been on the market for over 4 years. For its work and the level of customer focus, the store received a 4.8 rating on the Yandex Market. The site is informative: contact information for communication with consultants, a search field, a catalog are placed on the first page. There is a pop-up window for an online consultation with a specialist, communication via instant messengers is possible. The online store works with a wide range of plumbing products: shower cabins, bathtubs, bidets, toilets, taps, etc. I would like to emphasize a large selection of shower cabins of various configurations and functionality: with a bath, a bath, a hydromassage. In addition, the range includes saunas, hydromassage pools. All these products are purchased from more than 30 manufacturers. All products have a clear photo with a detailed description and indication of overall dimensions.

The company offers several types of payment: in cash to a courier, through Internet Banking, by card, on credit (Tinkoff Bank), through Yandex-Cashier, as well as by bank transfer (for legal entities).

Free delivery - for orders over 35 thousand rubles. If the order is less, then transportation within the Moscow Ring Road will cost 1000 rubles. When a purchase moves further than the Moscow Ring Road, the amount will change depending on the distance. The website contains a calculation table, but it is better to check with the manager, because Not all products are supplied free of charge. The rise of large-sized purchases to the floor is possible. Self-purchased goods can be picked up at 19 warehouses, 8 of which are located in Moscow. The opening hours of the pick-up points vary between 09: 00-18: 00, but it is better to specify for each one specifically.

• a wide range of shower cabins, baths;
• there are saunas and showers with a bath;
• carry out services for the installation of all plumbing equipment with a 2-year warranty;
• the list of products includes bathroom furniture and accessories;
• purchase on credit for up to 2 years is possible;
• many payment methods;
• working pages in social networks;
• a large number of pick-up points.

• telephone consultation on weekends is only available until 17:00.

Shower5.ru

Address: Dobrolyubov proezd, 3/7

Phone: ☎ +7 495 191-14-73, 308-33-94

Website: https://shower5.ru

Working hours (online consultations): daily from 09:00 to 23:00.

Shower5.ru is a specialized plumbing online store. It has been operating for over 7 years. The first impression is quite positive: all information important for a potential client is located in the visibility zone, a window for an online consultation periodically pops in, the search bar is clearly visible, the directory structure is intuitive. The store works with a large number of manufacturers (more than 50) directly, due to which it offers affordable prices. Among the offered goods there are shower cabins, boxes and corners, bathtubs of various sizes and configurations, shower systems, sinks, toilets, mixers, water heaters. In addition to sanitary products, Shower5 offers bathroom furniture and accessories, doors and partitions.

Payment can be made in several ways: in cash upon delivery, by card when ordering goods or receiving them, as well as for legal entities, non-cash payment by invoice is provided.

Delivery details must be checked with the manager by phone. You can organize the delivery of the purchased goods in a specific period of time. When ordering with a total value of over 12 thousand rubles. it will be brought free of charge within Moscow. The cost of delivery of an order for a smaller amount is at least 400 rubles, and in the Moscow region depends on a specific settlement. Approximate prices are indicated in the tables in the corresponding tab. The company also carries out lifting of large-sized items into the apartment. The cost of the service is negotiated with the manager before the order is approved.Pickup point at the address: Dobrolyubova proezd, 3/7.

• online consultation until 23:00 daily;
• work directly with manufacturers, which provides warranty service for the purchased goods;
• provide installation services with a 3-year warranty for the work performed;
• delivery of purchase and installation is possible within one day;
• Yandex Market rating is 4.6;
• in the "Articles" tab there is a large amount of information useful for the buyer on the choice of products;
• promotions often take place;
• transportation to all regions of the country is possible, but only on full prepayment;
• there are active pages on social networks, and communication through instant messengers is also possible.

• most of the negative customer reviews are related to the quality of service (people are not happy with the work of operators and installers);
• one pick-up point;
• not all possible payment methods are used;
• you cannot buy products on credit.

Plumbing Tut

Address: Moscow Region, Mytishchi, Novomytishchinsky Avenue, 76

Phone: ☎ 8 495 565-35-25 (multichannel), 8 903 122-07-09 (instant messengers)

Website: https://santehnika-tut.ru

Working hours (online consultations): daily from 09:00 to 22:00.

The company Plumbing has been here for more than 9 years, and during this time it has earned a fairly high rating among competitors (4.6 in Yandex Market). At the first glance at the store website page, you can see that everything has been done for the convenience of a potential buyer. Contacts for communication with managers, search field, catalog, as well as tabs (payment, delivery, installation, etc.) are located at the top of the page. The window for online communication with operators is active and, which is nice, it does not pop up by itself and does not interfere with viewing information.

Among all the products, several areas can be distinguished: plumbing, which includes showers and boxes, bathtubs, toilets, bidets, urinals, sinks, mixers, fountains, pools, dry closets, etc .; heating, bathroom furniture; tile; parquet and laminate; kitchen and accessories. Such a wide assortment is represented by 88 thousand products. As for manufacturers, in the area of ​​sanitary ware, the company cooperates with more than 250 brands, including Russian and well-known foreign ones.

The company chose 3 main methods of payment for itself: in cash upon pickup or upon delivery by courier, bank cards after confirming the order, bank transfer. Cashless payments are available for both legal entities and individuals.

Delivery is carried out not only in Moscow and the Moscow region, but also in other regions of the country. The cost depends on the size of the purchase and the range of the destination. The minimum is 290 rubles. within the Moscow Ring Road. Express delivery is possible, as well as lifting to the floor for an additional fee.

• assortment - almost 90 thousand units;
• cooperates with more than 250 manufacturers of sanitary ware;
• different promotions take place every month;
• own delivery service in Moscow and the Moscow region, St. Petersburg and the Leningrad region, Krasnodar, Rostov-on-Don;
• more than 1000 points of issue of the order only in Moscow;
• service for the installation of plumbing and furniture is available;
• live groups on VKontakte, Facebook, Twitter;
• the site contains all the contacts and bank details necessary for verification.

• no free transportation;
• there is no way to buy on credit;
• Not all payment methods are available.

Plumbing No. 1

Address: Moscow region, Novoryazanskoe highway, village. Ostrovtsy, st. New, 31

Phone: ☎ 8 800 222-39-59 (for regions), 8 495 532-59-59

Website: https://santehnika1.ru

Working hours (online consultation): daily from 09:00 to 21:00

The company Plumbing №1 has been selling plumbing fixtures via the Internet for over 6 years. The store has chosen for itself the sale of baths. The range includes acrylic, steel, cast iron baths of various configurations and sizes. In addition to baths, the catalog is widely represented toilets, mixers for various purposes, sinks and sinks, bidets, urinals and other related products.All offered products are placed in a logical order in the catalog. Each piece has a clear photograph and a short but comprehensive description.

You can pay for the purchase in cash upon delivery or pickup, as well as by bank transfer, which is available to individuals and legal entities.

Delivery within the Moscow Ring Road will cost 490 rubles, then it is calculated individually. For a fee, you can climb to the floor. Delivery to other regions of the country is possible, but only after full payment.

• in the "About us" tab, the TIN, OGRN, legal and actual address are indicated;
• due to the specialization of the store in baths, the cost of this product is much lower than that of competitors;
• provide installation and dismantling services;
• buyers in positive reviews most often note such qualities of company employees as politeness, efficiency in resolving issues, they are also attracted by the ease of ordering, speed of delivery.

• few payment methods;
• pickup is available only on weekdays until 17:00;
• one pick-up point;
• no social pages networks.

Plumbing Online

Address: Moscow, 41 km MKAD, TC "Slavyanskiy mir", B19 / 1

Phone: ☎ 8 800 700-15-00 (multichannel), 8 495 665-70-75

Website: https://santehnika-online.ru

Working hours (online consultations): daily from 08:00 to 01:00.

Plumbing Online has been on the market for over 10 years, during which it has managed to win the trust of customers, many of whom have become regular customers. In terms of the totality of indicators, the online store earned a rating of 4.4 on the Yandex Market, more than 90% of buyers recommend this site for shopping.

The range of products includes over 100 thousand items belonging to 600 brands. All products are organized in a convenient and understandable catalog, in which 12 sections are highlighted. Among them are plumbing, furniture and bathroom accessories, engineering plumbing, etc. I would like to emphasize that the store has in its assortment list products for baths and saunas, summer cottages, as well as for people with disabilities.

You can pay in cash, by credit card, bank transfer, and also purchase on credit through Tinkoff Bank.

Delivery of purchases is carried out daily from 08:00 to 23:00, but only 3 days after placing the order. The cost of transportation in Moscow is 170 rubles, to other regions is calculated individually.

• a huge selection of plumbing and related products;
• the company cooperates with manufacturers of both economy and premium class;
• cheap shipping;
• the estimated cost of transportation and installation is calculated when viewing the product page;
• active pages on most social networks;
• communication via messengers is possible.

• the site does not indicate the bank details of the company, as well as its TIN;
• not all products are in stock;
• negative customer reviews are most often associated with incomplete packaging due to the carelessness of warehouse workers, as well as late delivery;
• the delivery of the purchase cannot be scheduled for a specific time;
• one point of issue of orders.

Satra

Address: Moscow, 41 km MKAD, TC "Slavyanskiy mir", B19 / 1

Phone: ☎ 8 800 777-85-08, 8 499 753-88-88

Website: https://satra.ru

Working hours (online consultations): daily from 09:00 to 19:00.

Satra is a sanitary ware hypermarket, which is more than 20 years old. Over such a long period of operation, the online store has won the trust of its customers, which is reflected in the rating of 4.3 on the Yandex Market. The store's website is informative and intuitive. All necessary data for communication are indicated in prominent places. Legal and actual addresses, bank details are indicated in the "Contacts" tab.

The Internet hypermarket cooperates with a huge number of manufacturers, while it is the official dealer of 12 brands: Aquaton, Edelform, Alpen, Caprigo, Estet, Bronzedeluxe, Artik, Luxus, Jacob Delafon, Radomir, Marmo Bango, Bolu. The range of products is grouped into several groups: bathroom furniture, plumbing, bathroom accessories, water supply and heating, water and water treatment, cleaning, climate.Plumbing is represented by a wide range of products. Among them are bathtubs of various materials and configurations, toilets, sinks, faucets, shower cabins, boxes, corners, bidets, urinals, etc.

The company offers 3 payment methods: in cash to the courier or at self-pickup, by credit card in the personal account or to the courier via the terminal, cashless payments for individuals. and legal. persons.

Delivery within Moscow within the Moscow Ring Road costs 300 rubles, in more remote areas the cost increases depending on the distance. Transportation to other regions of the country is possible, but after 100% prepayment.

• the store is an official dealer of more than 10 well-known manufacturers of sanitary equipment;
• a large selection of plumbing;
• the hypermarket has been operating for over 20 years, which inspires confidence;
• carries out transportation to all regions of the country;
• possible communication with the company through groups in social. networks
• discounts are constantly in effect for various names and groups of goods.

• most of the negative reviews are related to delivery and its lateness;
• no free shipping;
• not all payment methods are used in the store;
• there is no possibility of purchasing goods on credit
• one pick-up point.

All reviewed online stores have a high rating, which is compiled taking into account several parameters based on reviews of real customers. We hope our list will help you choose the best store.